Supervisor // Neptune Mountaineering

Neptune Mountaineering is an outdoor specialty retail store dedicated to welcoming all. We are owned, managed, and staffed by people inspired by the outdoors.
Our Mission  
We serve our guests by understanding their needs and utilizing our expertise to provide the highest quality equipment to heighten their experience in the outdoors.   
Welcome All - Always Learn - Cultivate Community
Inspire Environmental Stewardship - Enrich Lives 
We Sell Fun 



  • Perform and delegate some store opening and closing procedures when scheduled
  • Assist in leading sales staff throughout the shift, ensuring that customers’ needs are met, meals and breaks are taken appropriately, and the store is performing to expectations
  • Communicate effectively with the sales staff about sales goals, store promotions or initiatives, and other general information that supports the overall company objectives
  • Ensure that the sales floor is clean, and well-merchandised by doing or delegating duties such as re-stocking, fluffing/tucking the apparel, dusting, vacuuming, and other general cleaning duties throughout the workday
  • Engages in positive interactions with all levels and types of customers, tailoring the sales approach to find the right product and the right solutions for that customer
  • Provides customers with accurate and appropriate product and service information, including ski shop and rental needs, both in-store and over the phone
  • Works periods at the cash register to complete sales transactions and handle returns and general questions
  • Researches transaction issues or undocumented discounts when necessary
  • Identifies, researches, and resolves customer needs and issues.
  • Supports shipping and receiving with product distribution to the floor and helps with merchandising it appropriately
  • Supports management with any other duties as assigned



  • High attention to detail oriented and strong customer service skills.
  • Ability to be consistently reliable and punctual
  • Has demonstrated leadership qualities and proven communication skills both verbal and written.
  • Has a strong interest in outdoor activity and is passionate about the gear needed for those activities at a high level.
  • Enjoys learning about gear and the latest technologies in the realm of both equipment and apparel.
  • Motivated to seek out customers’ needs, sell them the right products for their adventure, and encourage and teach others how to sell better.
  • Availability to work a flexible schedule, including evenings and weekends



  • Pay Range: $19 - $21 per hour depending on experience. 
  • Exclusive employee pricing and discounts on a variety of outdoor equipment. 
  • Access to rental equipment at Neptune Mountaineering. 
  • Pay-to-Play” product testing incentives and rewards. 
  • Full-time employees eligible for Group Health Insurance with subsidy 
  • Free access to a local indoor climbing gym.

To apply for this position, please submit your resume, pay requirements and cover letter to